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नागरिक अधिकार पत्र | Citizen Charter Rural Development Department

नागरिक अधिकार पत्र | Citizen Charter Rural Development Department

The Citizen's Charter of the Department of Rural Development and Panchayati Raj in Rajasthan reflects a commitment to providing transparent, time-bound, and high-quality services to rural citizens. It serves as a written document outlining the framework for the delivery of development works, certificates, and social security schemes (such as NREGA and land title deeds/leases) at the Gram Panchayat level within a stipulated timeframe; furthermore, it establishes accountability and ensures the redressal of grievances.
Key Highlights of the Citizen's Charter (Rural Development/Panchayati Raj):
Services and Timelines: Ensuring the delivery of services at the Gram Panchayat level within a stipulated timeframe—including birth/death certificates, land title deeds (leases), No Objection Certificates (NOCs), and benefits under development schemes (such as MGNREGA and the Indira Awaas Yojana).
Submitting a Utilization Certificate (UC) within 15 days of the completion of a project.


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